Our workflow solutions come from over 41 years of experience.
Over the last 41 years we’ve seen incredible changes from the humble printer and fax machine through to the automated document solutions that can capture and transform data, and then deliver it directly into your business systems right where it’s needed most. We’re proud to say that we have not only kept up with technology, but are leading the way with awards every year.
Better partners mean better solutions
BBC Digital has a number of industry partners including Canon, Kyocera and Fuji Xerox. These relationships ensure that the solutions we implement are long term, high quality and fully supported. Our years of experience, aligned with our long term, strong partner relationships gives you assurance that we will help you to build the right solution.
BBC Digital Service – Some KPIs BBC Digital are Proud to share.
BBC Digital provides their clients a guaranteed average response time of under four hours,
with their current average of just over three hours
First time fix. Our target is to fix more than 90% of all service calls on the first visit. To make this possible, we carry more than $700,000 in parts within the group – technicians carry around $30,000 each, which is replenished as used and regularly reviewed to keep it current
We have a documented commitment to a comprehensive training program for our technical team. Our average tech has more than 10 years industry experience.
We are connected to an Australia-wide network of Branches and Alliances to support you wherever your offices are located.
It’s never been easier with BBC Digital’s 100% inhouse Finance
Through our specialised finance options, BBC Finance is able to arrange complementary funding solutions that are designed to match your Workflow Solution, which includes 100% software and services transactions.