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Device Management

Customers can take control of their device fleet by managing multiple devices centrally or, for optimum efficiency, allow the device to manage itself.

eMaintenance is comprised of 3 components - eMetering, eMonitoring & eConsumables. eMetering is available as a separate component free with particular devices. eMetering automatically reports the counter readings to Canon Customer Care. No manual reporting means there is less administration. It also means that counter reporting errors are virtually eliminated, resulting in more accurate billing.

This offer is available to Canon customers free of charge with all devices that support embedded Remote Diagnostics (or in other words 70-series imageRUNNERs). Always check the SID for compatibility. The only requirement is that the device must be connected to a network that enables secure http connection to the Internet.

The following links will provide information on who is eligible for eMetering and what the process is for ordering eMetering for Canon customers. For all queries regarding the full offer of eMaintenance you will need to refer to the eMaintenance page on iCON.

 

 

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