Emotional intelligence is the ability to understand and manage your emotions, recognize those of others, and have empathy with them. Here’s how EQ helps leaders: 

 

Self-Awareness – Being self-aware involves understanding your strengths and weaknesses and recognizing your emotions and their effect on others. 

 

Self-Management – This refers to keeping your emotions in check, particularly during stressful situations.

 

Empathy – When you’re in touch with your emotions, you can better understand what other people feel. This can help you build rapport and be more persuasive. 

 

Social Awareness – People in touch with their emotions recognize others’ emotions and the dynamics in their organization.