If you’ve been facing persistent challenges with your current print vendor, you’re not alone. The question is: can you switch vendors without replacing your entire fleet? The answer is nuanced but promising.

 

Choosing the Right Vendor: Switching print vendors often implies changing hardware, as dealers usually promote equipment they’re trained on. Hunting for a dealer aligned with your current equipment’s manufacturer can be restrictive, and inter-brand servicing is a rarity. However, there’s a solution that has worked for many organizations: Managed Print Services (MPS).

 

Benefits of Managed Print Services: Opting for MPS could be the remedy for your vendor-related challenges. Not only can it save clients up to 30% on print costs, but most MPS providers are manufacturer-neutral. A quality MPS provider elevates print security, lightens the IT department’s load, streamlines fleet efficiency, and offers comprehensive end-user training.

 

Transitioning to a New Provider: If your current lease is nearing its end, waiting might be the best option. However, for those with more extended commitments, consider examining your service level agreement (SLA) for early termination clauses and exploring the possibility of a lease buyout.

Optimizing Your Print Fleet: If you’re hesitant about signing a new contract immediately, consider a print assessment. This tool identifies inefficiencies, cost leaks, and potential security threats. While you can execute an assessment independently, many MPS providers offer a complimentary initial evaluation. This can be a beneficial avenue to gauge a provider’s competence and client interaction approach.